All FAQ

• How to set up Time Stamp Format on Tapo Camera
  03-19-2025

  9,279
• Matter QAs for Tapo Robot Vacuum
  03-13-2025

  6,830
• What if the Disable Auto-Lock Schdule doesn't take effect?
  03-12-2025

  839
• Why do I fail to unlock the door via fingerprint or PIN code?
  03-12-2025

  935
• Why do I fail to connect my Tapo Smart Door Lock to Wi-Fi?
  03-12-2025

  1,112
• Which Doorbells support binding to the Tapo Smart Door Lock?
  03-12-2025

  4,423
• Why do I receive a "We Noticed a New Login" email?
  03-11-2025

  12,380
• What to do if the Tapo Robot Vacuum shows an overlapping/slanted/distorted map
  03-04-2025

  5,906
• How to set a static IP for your Tapo Camera/Doorbell
  02-10-2025

  10,845
• Troubleshooting for Matter Control in Tapo App
  02-10-2025

  3,444