All FAQ

• How to use waterproof mat on wood floors or carpets for Tapo Robot Vacuum
  03-26-2025

  1,939
• How to set up Time Stamp Format on Tapo Camera
  03-19-2025

  7,525
• Matter QAs for Tapo Robot Vacuum
  03-13-2025

  5,865
• What if the Disable Auto-Lock Schdule doesn't take effect?
  03-12-2025

  736
• Why do I fail to unlock the door via fingerprint or PIN code?
  03-12-2025

  830
• Why do I fail to connect my Tapo Smart Door Lock to Wi-Fi?
  03-12-2025

  951
• Which Doorbells support binding to the Tapo Smart Door Lock?
  03-12-2025

  3,689
• Why do I receive a "We Noticed a New Login" email?
  03-11-2025

  11,112
• What to do if the Tapo Robot Vacuum shows an overlapping/slanted/distorted map
  03-04-2025

  5,133
• How to set a static IP for your Tapo Camera/Doorbell
  02-10-2025

  9,750