How to Reset Your Tapo Robot Vacuum
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
There are two ways to reset your Tapo Robot Vacuum: Soft Reset, which does not erase your custom settings; and Factory Reset, which deletes all custom settings and resets the device to factory defaults.
How to soft reset your Tapo robot vacuum
Press and hold the 
+
buttons simultaneously for 5 seconds, then release. The device will enter Setup Mode and will be ready for configuration. This method will clear Wi-Fi network settings; but retain custom settings.
How to factory reset your Tapo robot vacuum
Press and hold the 
+
buttons simultaneously for 10 seconds to restore device to factory default settings. This method will clear all settings.
