All FAQ

• What should I do if my Tapo smart devices (smart plug, smart camera, smart lighting) loses connection to network?
  11-02-2019

  21,423
• What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) failed?
  11-02-2019

  17,216
• How to share your Tapo smart devices (smart plug, smart camera, smart lighting) with your families
  11-02-2019

  47,259
• How to unbind the account (TP-Link ID) with Tapo smart devices (smart plug, smart camera, smart bulb) in Tapo app
  11-02-2019

  20,705
• How to re-register the Tapo camera to another account (TP-Link ID)?
  11-02-2019

  17,690
• What should I do if I cannot make Tapo smart devices (smart plug, smart camera, smart lighting) work with Alexa or Google Home
  10-30-2019

  12,394
• What if I fail to sign up or activate the TP-Link ID?
  01-17-2017

  27,489
• Why does TP-Link require my email address?
  01-17-2017

  35,142
• What's a TP-LINK ID and how to create a TP-LINK ID ?
  01-17-2017

  1,156,883