All FAQ

• How to create an account in Tapo app
  11-20-2019

  117,169
• How to reset my Tapo camera
  11-20-2019

  306,690
• What should I do if I cannot control my Tapo smart devices (smart plug, smart camera, smart lighting)?
  11-02-2019

  54,619
• What should I do if my Tapo smart devices (smart plug, smart lighting) keeps losing connection or going Offline?
  11-02-2019

  73,074
• What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) failed?
  11-02-2019

  43,351
• How to share your Tapo smart devices (smart plug, smart camera, smart lighting) with your families
  11-02-2019

  245,866
• How to unbind the account (TP-Link ID) with Tapo smart devices (smart plug, smart camera, smart bulb) in Tapo app
  11-02-2019

  60,399
• How to re-register the Tapo camera to another account (TP-Link ID)
  11-02-2019

  45,494
• What should I do if I cannot make Tapo smart devices (smart plug, smart camera, smart lighting) work with Alexa or Google Home
  10-30-2019

  60,722
• What if I fail to sign up or activate the TP-Link ID?
  01-17-2017

  65,711