What is a power surge/spike and how can a surge protector help?

Surge protectors add another layer of protection to connected equipment. Most damage done by overvoltage “power events” can be caused by one of two things. Either shorter duration transients (spikes) or longer duration high-voltage transients (surges) entering electronic devices via power lines. Surges and spikes can reach up to 6000 Volts. Typical microchips found in a computer, telephone, TV, stereo and other electronic equipment are sensitive to voltage irregularities.

Why do you need surge protection?

Surge protection is important because electricity isn’t a constant. Small surges/spikes could affect the performance and reliability or even destroy electronic equipment such as TVs, computers, microwave ovens, stereo systems, etc. Damage can occur over time with small surges or instantaneously from a major spike.

Can a HS300 be plugged into a power strip, another surge protector or an uninterruptible power supply (UPS)?

No. The HS300 power strip must be directly plugged into a grounded outlet to work. NOTE: UL Safety Standards, the National Electric Code and several other local codes prohibit power strips, surge protectors or UPS units to be daisy-chained. By doing so the user voids the Warranty and may also void any insurance coverage should there be an incident.

How to use the Grouping feature in Kasa app

Feature Description A group is a collection of devices that you can tap a single action to control all devices belonging to that group. It is accessible on the home screen just like any other device. You can group together smart plugs, smart switches, and smart bulbs. If you grouped together a bunch of smart bulbs, you will see the color picker and all of the other bulb-related features you would expect if controlling a single smart bulb. This will help reduce the number of unique screens needed to support the feature. If you have a group of six smart bulbs and drag your finger around the color picker, all of the 'color' bulbs change color simultaneously and smoothly. Other bulbs that are non-color bulbs will remain unchanged. Groups will exist in a new " GROUPS " category in the device list and they will appear like a basic device with a name, icon, and on/off switch. How Can I Add a Group? 1. From the Home screen, tap on the “ Add ” icon in the top right corner. Then select " Group " from the bottom slider menu. 2. Name your group and set a location for it. 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strokecolor="red" strokeweight="1.5pt" style="position:absolute; margin-left:9px; margin-top:76px; width:153.75pt; height:18pt; z-index:251661312; v-text-anchor:middle"> What kinds of Devices can I add to a group? All Kasa smart bulbs: LB100, LB110, LB120, LB130, LB200, LB230, KL100, KL110, KL120, KL130 All Kasa smart plugs& switches: HS100, HS103, HS105, HS107, HS110, HS200, HS210, HS220, HS300 How Can I Delete a Group? Two ways you can delete a group. Method 1: From the device list, long-press an individual group until the delete symbol appears on the right. Tap the delete symbol. Method 2: 1. Tap the gear icon on the Status Page to enter the “Group Settings” page. 2. Tap “ REMOVE GROUP ” to remove your group. What is the "orange triangle" sometimes see next to the group name? This is a warning that 1 or more devices belonging to the group are “offline” or unreachable. You can still tap on/off or use any of the lighting control and it will control the devices that are still online or reachable by the app. How Many Groups Can I Add? 50 groups in total.

How to use Widgets to control your Kasa devices and Kasa scenes on Android devices

*Note: 1. Please update your Kasa app to newest version first. 2. Your Android devices must support widgets feature. 3.There is slight difference on operation and interface based on different Android devices. With widgets, you can conveniently control your Kasa devices and Kasa scenes from the Home screen on your Android devices. This guide will help you to set the widget feature of Kasa App. Step 1: Touch and hold an empty area on the home screen to enter home screen editing mode. Tap on the ‘ Widgets ’ and you can see all of your widgets. Find ‘ Kasa ’ widget and tap it. Step 2: There are several Kasa widgets including Kasa Cam, Kasa Device and Kasa scene. Touch and hold a widget and drag it to an empty area on the home screen. You can add widgets you want. Check that there are enough empty spaces on the home screen for the widget. If there is not enough space, add an empty screen page or free up some space on the current home screen page Kasa Device widgets: Tap on Kasa Device (3x1) or Kasa Device (4x1) widget, select a device and this widget will show on the home screen. With Kasa Device (3x1) widget, you can switch on/off Kasa devices. With Kasa Device (4x1) widget, you can adjust color/brightness. For Kasa Device (4x1) widget, only Kasa devices with adjustable color/brightness can be selected. Kasa Scene widgets: Tap on Kasa Scene (1x1) widget, select a scene and this widget will show on the home screen. Kasa Scene (4x2) widget will automatically pull all scenes currently exist on user’s profile. The 4x2 can show as many as 50 scenes. A scroll bar will appear if it does not fit the widget window size. How to create a new scene in KASA APP? Kasa Cam widgets: Tap on Kasa Cam (4x3) widget, select a kasa camera and this widget will show on the home screen. With Kasa Cam widget, you can tap on ‘ Go Live ’ and easily go to Live Page. Meanwhile you can view the clip of activity detection. When there are multiple activities in the account, an UP and Down arrow appears to the right of the clip window. User can choose which clip to view by pressing the up and down arrows. The activity clip refreshes every 30 MINUTES. When user presses the up and down arrow, it also refreshes the activity clip history to grab latest clips from the server. User can add multiple camera widget but only 1 camera per widget can be shown. Adjust the size of widgets : Touch and hold a widget on the home screen until your Phone vibrates. A blue frame with dots will appear. Drag the dot to adjust the size. Delete widgets: Touch and hold a widget on the home screen until your Phone vibrates. Drag the widget to Remove. Move widgets: Touch and hold a widget on the home screen until your Phone vibrates. Drag the widget to any position on the screen. Step 3: Go back to the home screen and enjoy the widget feature of Kasa App.

How to use Widgets to control your Kasa Devices and Kasa Scenes on iOS devices

With widgets, you can conveniently control your Kasa Devices and Kasa Scenes, and Kasa Cameras from the Today View on your iPhone, iPad, or iPod touch. This guide will help you to set the widget feature of the Kasa App. It is mainly divided into two steps, first select the Kasa Devices and Kasa Scenes, and Kasa Cameras that you want to set as a widget on the app, and then add the Kasa Widgets in Today View. Step 1: Log into your Kasa App. Tap on “Me” and then “Widgets”. Step 2: Select the Devices, Scenes, or Cameras appearing in the Widget Settings by tapping on Devices, Scenes or Cameras in the available list. How to create a new scene in KASA APP? Step 3: If you want to reorder your devices or scenes, touch and hold the ‘ &equiv; ’ next to them and drag them in the order that you want. <v:rect filled="f" id="Rectangle_x0020_9" 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strokecolor="#c00000" strokeweight="1.5pt" style="position:absolute; margin-left:177px; margin-top:151px; width:32.25pt; height:16.5pt; z-index:251659264; v-text-anchor:middle"> Step 4: Swipe right over the Home screen or Lock screen of your iPhone, iPad or iPod touch. You can see your widgets in the Today View. Scroll to the bottom and tap ‘ Edit ’. Step 5 : If your iOS device is iOS 14 or above, please slide the interface down to the low end, and tap ‘Customize’. If your iOS device is below iOS 14, please skip to step 8. Step 6 : Tap ‘ + ’ to add Kasa Devices, Kasa Cam, and Kasa Scenes widgets. To reorder your widgets, touch and hold the ‘ &equiv; ’ next to the apps and drag them in the order that you want. Tap ‘ Done ’ to finish. Step 9 : Now you can control your Kasa Devices, Kasa Cam, and Kasa Scenes widgets from the Today View. Tap ‘>’ and you can see all of your selected Kasa Devices, Scenes, and Cameras. Step 10: For all Kasa devices, you can switch on/off them. For Kasa devices with adjustable brightness and color, you can also adjust the brightness and color. Tap on the round icon next to the devices and then you can see the corresponding options. If your devices are offline, any operation will be prompted that something went wrong, and go to Kasa for details. With the Kasa Cam widget, you can tap on ‘ Go Live ’ and easily go to the Live Page. Meanwhile, you can ‘View Clips’ of activity detection.

What can I do if bugs are triggering my Kasa Cam Outdoor?

If your Kasa Cam Outdoor is placed in an area where bugs or dust are a problem, you can change the minimum motion duration setting. You can configure the minimum motion duration found in the Privacy and Sensitivity tab of your camera setting. Refer to question “ How can I reduce the number of false alerts I receive from my Kasa Cam Outdoor ?”

How can I reduce the number of false alerts I receive from my Kasa Cam Outdoor?

First, create activity zones in the areas you would like to monitor. This will prevent events outside of the activity zones from triggering your camera. Next, configure your motion sensitivity setting. This allows you to set the sensitivity level that triggers your camera. The lower the sensitivity number, the less frequently your camera will be triggered. Lastly, you can configure your motion duration setting. This sets the minimum duration of continuous activity that will trigger your camera. The lower the duration the more frequently your camera will be triggered. Both motion sensitivity and duration can be under the Privacy and Sensitivity tab of your camera settings.

How do Activity Zones work?

You may adjust the corners of your activity zones to make any shape to custom fit the needs of your monitoring zones. When motion occurs inside of your Activity Zones your camera will record and store it in your Activity Center, and you will receive a notification (if enabled). You may layer up to 4 different custom activity zones per camera. You may delete individual zones by tapping the trashcan icon. *Note: Layered activity zones will not notify you twice for motion detected.

General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor)

For all Kasa Cam’s basic information, please click here for details. Below are some general questions about Kasa Cam Outdoor only. Q1: How should I clean the surface of the Kasa Cam Outdoor? You can clean dirt off your Kasa Cam Outdoor using a damp washcloth and wiping the edges off. We recommend caution when wiping the face of the camera so that you do not scratch the lens. Q2: Do I need a hub for the Kasa Cam Outdoor? Some Kasa Cam Outdoors are hub free and designed to work straight out of the box with your existing wireless network. All you need to get started is a safe and covered outlet for you to plug the camera AC adapter into, for example, KC200. While some must work with a Kasa Hub and users will need to add the Hub first on Kasa APP, for example, KC300. Q3: How far can I place the Kasa Cam Outdoor from my Wi-Fi router? The average range of Kasa Cam Outdoor cameras can be 25-50 feet away from the router. This range varies based on your router model, home type and wireless interference. You can test your camera’s signal strength from the device settings menu from within the app. Q4: Is Kasa Cam Outdoor battery powered? Only KC300S2 and KC310S2 support battery-powered, the other Kasa Cam Outdoor can only be powered by being plugged into an electrical outlet. Q5: Is KC200 completely wire free? The kasa cameras are not completely wire free, as long as you need to power them on with the provided power cord. However, kasa cameras are wirelessly connected to your Wi-Fi network after successfully setting them up. Q6: Is there an extension cable for KC200? We do have the extension cable for KC200, and its model is KA200E. Please click here for more details. Q7: How do I turn my Kasa Cam Outdoor Siren on/off? From the live view screen, tap the siren icon to be taken to the siren on/off button. Tap once to trigger the siren, tap again to disarm it. Q8: What can I do if bugs are triggering my Kasa Cam Outdoor? If your Kasa Cam Outdoor is placed in an area where dust or bugs are a problem, you can change the minimum motion duration setting. You can configure the minimum motion duration found in the Privacy and Sensitivity tab of your camera setting. Refer to the question “ How can I reduce the number of false alerts I receive from my Kasa Cam Outdoor? ”

FAQs

FAQs

All FAQ

What is a power surge/spike and how can a surge protector help?

11-21-2018

26,583
Why do you need surge protection?

11-21-2018

22,607
Can a HS300 be plugged into a power strip, another surge protector or an uninterruptible power supply (UPS)?

11-21-2018

24,898
How to use the Grouping feature in Kasa app

11-21-2018

143,471
How to use Widgets to control your Kasa devices and Kasa scenes on Android devices

10-26-2018

85,071
How to use Widgets to control your Kasa Devices and Kasa Scenes on iOS devices

10-26-2018

130,626
What can I do if bugs are triggering my Kasa Cam Outdoor?

08-08-2018

9,087
How can I reduce the number of false alerts I receive from my Kasa Cam Outdoor?

08-08-2018

16,518
How do Activity Zones work?

08-08-2018

21,709
General Questions about Kasa Cam Outdoor (only for Kasa Cam Outdoor)

08-07-2018

31,457