All FAQ

• Why my Robot Vacuum is offline?
  02-10-2023

  9,624
• Why did the set up for my Matter-certified device fail?
  02-02-2023

  4,522
• How to add your Matter-Certified device into multiple controllers
  02-02-2023

  4,109
• How to set up Matter device with Alexa, Google, Apple or SmartThings
  01-19-2023

  12,533
• How to Fill the Water Tank for the Robot Vacuum
  01-16-2023

  7,809
• Why is the temperature unit in the Alexa app different than that in the Tapo app?
  01-16-2023

  6,202
• What is Whole House Advanced Cleaning of the robot vacuum?
  01-04-2023

  5,648
• What is Custom Cleaning of the robot vacuum?
  01-04-2023

  6,169
• How to set blocked areas using No-Go Zones and Virtual Wall for robot vacuum
  01-04-2023

  7,107
• How to rename your room in a robot vacuum
  01-04-2023

  6,613