FAQs

What Should I do if the Suction Fan of My Robot Vacuum Reports Errors?

Tapo RV10, Tapo RV10 Lite, Tapo RV10 Plus, Tapo RV20, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV20 Plus, Tapo RV30, Tapo RV30 Plus, Tapo RV30C, Tapo RV30C Mop, Tapo RV30C Plus, Tapo RVA100, Tapo RVA101, Tapo RVA102, Tapo RVA103, Tapo RVA200, Tapo RVA300, Tapo RVA400
10-13-2022 21,289

The suction fan is the main clean component of the Robot Vacuum. Its main function is to suck garbage into the dustbin, and there are 4 adjustable suction powers Quiet, Standard, Turbo, and Max.

If the suction fan of your Robot Vacuum reports errors, you may try the following troubleshooting steps:

1. Remove the main brush and check if the suction fan gets stuck in obstacles.

2. Empty the Bin following the steps below:

1)Remove the dustbin and water tank.

2)Open the dustbin door to empty the dustbin.

3)Place the dustbin back inside the Robot Vacuum.

3.Clean the Filter following the steps below:

1)Remove the dustbin and open the lid.

2)Remove the filter.

3)Clean the filter with a cleaning brush.

4)Wash the dustbin and filter.

Note: Do not wash with hot water or detergents.

5)Air-dry the dustbin and filter thoroughly, then install the filter in the previous orientation.

4.Try to restart the Robot Vacuum.

If the issue still persists, please Contact Support.