All FAQ

• How to create an account in Tapo app
  01-02-2020

  58,714
• How to reset my Tapo camera
  01-02-2020

  125,996
• What should I do if I cannot control my Tapo smart devices (smart plug, smart camera, smart lighting)?
  01-02-2020

  28,233
• What should I do if my Tapo smart devices (smart plug, smart camera, smart lighting) loses connection to network?
  01-02-2020

  35,484
• What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) failed?
  01-02-2020

  26,951
• How to share your Tapo smart devices (smart plug, smart camera, smart lighting) with your families
  01-02-2020

  92,628
• How to unbind the account (TP-Link ID) with Tapo smart devices (smart plug, smart camera, smart bulb) in Tapo app
  01-02-2020

  32,698
• How to re-register the Tapo camera to another account (TP-Link ID)?
  01-02-2020

  25,522
• What should I do if I cannot make Tapo smart devices (smart plug, smart camera, smart lighting) work with Alexa or Google Home
  10-30-2019

  30,084
• What if I fail to sign up or activate the TP-Link ID?
  01-17-2017

  38,246