All FAQ

• How to Create An Account in Tapo App
  01-02-2020

  308,545
• How to reset my Tapo camera
  01-02-2020

  977,666
• What should I do if my Tapo smart devices keeps losing connection or going offline?
  01-02-2020

  318,286
• What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) fails?
  01-02-2020

  97,040
• How to share my Tapo Smart Devices with family
  01-02-2020

  1,433,603
• How to unbind the account (TP-Link ID) with Tapo&Kasa smart devices in the Tapo app
  01-02-2020

  140,414
• How to re-register the Tapo camera to another account (TP-Link ID)
  01-02-2020

  115,626
• What should I do if push notifications from my Kasa Cam do not work correctly?
  12-19-2019

  71,090
• What should I do if I fail to view the video clips of my Kasa Cam?
  12-19-2019

  47,680
• What to do if schedule/timer/away mode not working properly for Tapo/Kasa smart Plug/Switch/Bulb/Light Strip
  10-30-2019

  130,626