All FAQ

• What can I do if I can’t find my Tapo camera on Tapo APP?
  02-21-2020

  63,210
• Where can I find detection recordings of Tapo cameras?
  02-21-2020

  42,272
• How to update the firmware of Tapo devices in the Tapo App
  02-21-2020

  65,008
• How to remove my Tapo smart device (smart plug, smart camera, smart lighting) when it is offline
  02-21-2020

  41,071
• How to use Pan & Tilt function of Tapo cameras
  02-21-2020

  35,004
• How to use motion detection function of my Tapo camera in Tapo app
  02-21-2020

  135,834
• How to save and download videos from Tapo camera
  03-15-2023

  8,837
• How do I extend the battery life of my Tapo Camera/Doorbell?
  03-01-2023

  3,199
• How to upgrade or downgrade my Tapo Care subscription
  11-07-2022

  17,476
• How to prevent water ingress into Tapo Wire-free cameras such as Tapo C420, C400, etc.
  11-04-2022

  5,067