FAQs

What Should I do if the Water Pump of the Robot Vacuum Reports Errors?

You may try the following steps, here takes Tapo RV10 Plus as a demonstration.

1. Take out the dustbin and water tank, then clean the water tank.

Wipe the metal contacts with a clean, dry cloth before re-installing the dustbin and water tank.

Wet and dirty contacts may cause water pump errors.

2. Try to restart the robot vacuum after cleaning.

If the problem still persists, please Contact Support.