How to set up Tapo Smart HomeBase (Tapo H500)

To set up your Tapo Smart HomeBase using the Tapo app, please refer to the steps below.

Step 1: Download the Tapo app

Open the Google Play or App Store, or scan the QR code to download the Tapo app.

Step 2: Log in

Open the app and use your TP-Link ID to log in. If you don’t have a TP-Link ID, tap Sign Up to create one, and the app will guide you through the rest.

Step 3: Set up the HomeBase

Method 1: Wired configuration

1. Tap the + button in the Tapo app and select “Add Device”.

2. Select “Hubs/HomeBase” and then your product model.

3. Connect the hub to your router via an Ethernet cable, then power up the hub. Make sure your phone is connected to the same network as the hub. The LED on the hub should blink green slowly.

4. The Tapo app will begin looking for your hub.

5. When the pairing is complete, assign your Tapo hub a name, set the location, and customize its icon for ease of identification.

6. Follow the in-app instructions to add a device to your hub.

Method 2: Wireless configuration

Note that before configuring, make sure the router is broadcasting 5G Wi-Fi.

1. Tap the + button in the Tapo app and select “Add Device”.

2. Select “Hubs/HomeBase” and then your product model.

3. Power up the hub, the LED on the hub should blink red slowly. Go to your phone's Wi-Fi settings to connect to the hub's Wi-Fi and return to the Tapo app.

4. The Tapo app will begin looking for your hub. Once found, connect the hub to your router’s 5G Wi-Fi.

5. When the pairing is complete, assign your Tapo hub a name, set the location, and customize its icon for ease of identification.

6. Follow the in-app instructions to add a device to your hub.