Tapo L430C | Умная многоцветная Wi‑Fi лампа | Tapo

Умная многоцветная Wi‑Fi лампа

| Tapo L430C

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" } }, { "@type": "Question", "name": "How to unlink third-party accounts from your TP-Link ID", "acceptedAnswer": { "@type": "Answer", "text": "

If you've previously linked your TP-Link ID to third-party services such as Amazon Alexa or Google Home and wish to remove this integration, follow the steps outlined below. Unlinking your TP-Link ID will revoke access to these services to control your Tapo or Kasa devices. Please note that after unlinking, voice commands and automation associated with these services will no longer function until re-linked.

Method 1: Unlinking via Third-Party app

Unlink Alexa service

1. Open the “Amazon Alexa” app and select “Skills & Games” in the menu.

2. Select the button “Your Skills”.

3. Search “Tapo” / “Kasa” skill.

4. Select the button “Disable Skill” to disable the skill, which can unlink the Tapo/Kasa account from Alexa.

Unlink Google Home service

1. Open the “Google Home” APP and select Settings > Works with Google.

2. Find “Tapo” / “Kasa” on “Linked” service, tap and select Unlink account.

3. Confirm “UNLINK” to unlink Tapo/Kasa account from Google Home.

Unlink SmartThings service

1. Open the “SmartThings” APP and select “Menu”.

2. Tap the Settings icon at the upper right.

3. Tap “Linked Services”, tap Tapo/Kasa, and select “Unlink” to unlink Tapo/Kasa account from SmartThings.

Method 2: Unlinking via TP-Link

If you don’t have access to your third-party account, you can unlink the third-party service by changing the password of your TP-Link account.

1. Set a new password in Tapo/Kasa APP in Me > View Account > Change Password.

2. The Email address used for Tapo/Kasa account will receive an Email to tell you that the password has been changed.

3. Please select “unlink services” to unlink all the third-party accounts with your TP-Link ID.

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" } }, { "@type": "Question", "name": "Why do I receive a \"We Noticed a New Login\" email?", "acceptedAnswer": { "@type": "Answer", "text": "

Introduction

If you receive a "We Noticed a New Login" email or notification, it may indicate that a new device has logged in to your TP-Link account. Here are possible reasons:

You logged in using a new device with the same TP-Link ID.
Your TP-Link ID was shared with others (e.g., family or friends), and they logged in from a different device.

To secure your account and address potential unauthorized access, follow the troubleshooting in this article.

Requirement

Download Tapo/Kasa/Deco/Tether/Aginet app from the Google Play Store or the App Store.

Troubleshooting

Step 1: Confirm Login Activity and change Your Account Password

It is recommended that you check whether the account was logged in on your trusted devices. If not, please change the login password as soon as possible. Here is guidance for you to change your account password: https://community.tp-link.com/en/forgetpw

Note: If you used the same username and password combination for your TP-Link ID on multiple apps or websites, please use a difficult-to-guess, unique password not used on other accounts.

Step 2: Enable Two-Factor Authentication (2FA)

Tapo app: Open Tapo App > Me > Tap account > Log in security > Two-Factor Authentication.
Kasa app: Open Kasa App > Me>Tap account > Log in security >Two-Factor Authentication.
Deco app: Open Deco App > Tap hamburger button on the top left Tap account > Log in security>Two-Factor Authentication.
Tether app: Open Tether App > Tap hamburger button on the top left Tap account > Log in security >Two-Factor Authentication.
Aginet app: Open Aginet App > Tap hamburger button on the top left > Tap View Account > Log in security >Two-Step Verification.

Step 3: Remove untrusted devices under 2FA

If you’ve already enabled 2FA, please review your trusted devices list and remove any unknown entries to ensure your account is not accessed from unauthorized devices.

QA

Q1: Why did I receive a “We Noticed a New Login” email?

A1: This email means a new device has logged in to your TP-Link account. A possible reason is that you logged in on a new device with the same TP-Link ID.

Q2: What should I do if I didn’t log in from a new device?

A2: Immediately check your login activity and change your account password.

Q3: How can I create a strong password?

A3: Use a unique, hard-to-guess password that is not used on other websites or apps. Avoid reusing the same username and password combination.

Q4: How do I remove untrusted devices after enabling 2FA?

A4: Go to the Two-Step Verification section in your app and review the trusted devices list. Remove any unknown devices to prevent unauthorized access.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

" } }, { "@type": "Question", "name": "How to create 3D Map in the Tapo App for Pad", "acceptedAnswer": { "@type": "Answer", "text": "

Security, lighting, power, switches, and environmental controls—every household device is neatly displayed on a 3D map. With home status instantly visible, intuitive control from a single screen ensures effortless use by everyone in the family.

Step1: Download the 3D Floor Plan

1. Open the Home page of your Tapo APP

2. Click on the cube icon (3D vivid view) in the top right corner

3. Download the Plan

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Step2: Choose the way to generate the map

Method1: Draw Manually

Method 2: Map by Robot Vacuum (You can choose this method if you have a robot vacuum that supports the mapping function.)

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Step3: Generate the Map

Method1: Draw Manually

1. Follow the instructions in the Tapo App to learn how to create the floor plan of your sweet home.

2. Customize the floor plan (rooms and doors), choose the furniture, and drag the smart home devices that are bonded to your account to the place you want.

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3. Save the settings: Click the save button on the top right corner and enjoy the 3D map.

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Method2: Map by Robot Vacuum

1. Choose a robot vacuum.

2. Choose a Map from the robot vacuum and the floor plan will be generated automatically.

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3. Customize the floor plan (rooms and doors), choose the furniture, and drag the smart home devices that are bound to your account to the place you want.

4. Save the settings: Click the save button on the top right corner and enjoy the 3D map.

How to add the 2nd or more floors

Click on the Floor button and add it. Choose the way to create the new floor. Don’t forget to save the settings.

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" } }, { "@type": "Question", "name": "How to configure Home feature and Room feature in Tapo app", "acceptedAnswer": { "@type": "Answer", "text": "

Introduction

This feature allows you to customize your smart home experience, making it simple to control different devices based on where they are located. Whether you have multiple properties or just want to keep your living spaces organized, setting up Homes and Rooms helps streamline your smart device management.

Configuration

Scenario 1: How to create a Home

Step 1. Open the Tapo app and tap the “My Home” icon. Select “Home Settings” from the menu.

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Step 2. Tap the “+” icon to create a new home.

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Step 3. Create a name for the home and tap “Save”.

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Step 4. Add rooms directly or add them later.

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Scenario 2: How to create a Room

Step 1. Open the Tapo app and tap the “hamburger” icon. Select “Room Settings” from the menu.

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Step 2. Tap “Add Rooms” to create a new room for your devices.

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Step 3. Select or enter a name for the room and tap “Save”.

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Step 4. Choose the devices you want to add to this room and tap “Add to This Room” to complete the process.

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Step 5. Return to the home page, and you'll see the new room listed in the menu, along with your devices inside it.

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QA

Q1: How many Homes can I create in the Tapo app?

A1: Up to 8.

Q2: How many Rooms can I created in one Home?

A2: Up to 32.

" } }, { "@type": "Question", "name": "How secure are Tapo devices?", "acceptedAnswer": { "@type": "Answer", "text": "

Our Global Certifications

Tapo is committed to data security and compliance, holding ISO 27001 and ISO 27701 certifications. These certifications demonstrate our adherence to international standards for information security management and personal information management.

Data Encryption

Tapo employs AES 128-bit encryption and TLS 1.2 protocols to protect sensitive information, such as camera videos and user identity data. AES 128-bit encryption offers robust protection using a 128-bit key, making unauthorized access nearly impossible. TLS 1.2 ensures secure internet connections, maintaining data confidentiality and integrity while resisting eavesdropping and tampering.

Account Security

To enhance user account security, Tapo implements a Two-Step Verification mechanism. This requires an additional verification step beyond just a username and password, safeguarding user credentials and preventing unauthorized access.

Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App

Comprehensive Data Defense

Tapo partners with AWS to leverage top-tier security services, including DDoS protection and Web Application Firewalls (WAFs), to protect against data attacks. Additionally, we have disaster recovery measures in place to quickly restore data in case of corruption or loss, and we conduct regular security audits to monitor data access and identify potential breaches.

Secure Cameras, Private Life

Tapo provides a full range of cameras designed to secure your home while also protecting your personal information. Our solutions ensure both safety from threats and privacy for your data.

Secure Local & Cloud Storage

Keeps up to 512GB of footage stored continuously on a microSD card (not included) or choose our Tapo Care Cloud subscription service, which not only saves your 7/30-day video history but also provides additional benefits such as activity notifications with snapshots.

What Type of MicroSD Card Does Tapo Camera Support?

General Questions about Tapo Care

Privacy Mode

Set your Tapo camera to privacy mode and the camera’s lens will be blocked from recording your privacy moments.

How to Use the Privacy Mode of My Tapo Cameras

Set Privacy Zone

Set up blocked areas for your cameras in the Tapo app to prevent recording private spaces, such as your bed. Record only areas that need to be monitored, such as doorways and windows, to ensure your privacy is not leaked.

How to set privacy zone for your Tapo Camera

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