What should I do if the video image is upside down on my Tapo or Kasa Camera?

TC40, TC40GW, TC41, TC43, TC46, TC55, TC60, TC65, TC70, TC90G KIT, TCA41, Tapo C100, Tapo C101, Tapo C103, Tapo C104, Tapo C200, Tapo C200C, Tapo C200P2, Tapo C206, Tapo C207, Tapo C210, Tapo C212, Tapo C216, Tapo C222, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C500, Tapo C501GW, Tapo C510W, Tapo C520WS, Tapo C52A, Tapo C530WS, Tapo C560WS, Tapo C615G KIT, Tapo C720

02-21-2020 446,198

Недавние обновления могли расширить доступ к функциям, обсуждаемым в этом разделе часто задаваемых вопросов. Посетите страницу поддержки вашего продукта, выберите подходящую версию аппаратного обеспечения для вашего устройства и проверьте раздел «Техническое описание» или «Прошивка», чтобы узнать о последних улучшениях, добавленных в ваш продукт. Обратите внимание, что доступность продукта зависит от региона, и некоторые модели могут быть недоступны в вашем регионе.

Introduction

Tapo & Kasa cameras support the Invert Image function. If the camera video image appears upside down in the Tapo or Kasa app, enable Invert Image or Video Rotation to correct it.

Note: To ensure proper operation, install the battery camera in an upright position. Do not mount it upside down, as this may impair the PIR sensor’s performance and increase the risk of water entering the charging port. For this reason, Invert Image is not supported for battery cameras.

Configuration

Scenario 1: Enable Invert Image in Tapo App

Step 1. On the Home page of the Tapo app, tap your camera model card to go to the live view page. Then tap the icon in the top right corner to enter the Device Settings page.

Tap the camera model card on Tapo App Home tab to enter camera live view page. Tap the gear icon in the top right corner to enter device settings page.

Step 2. Tap Video & Display on the device settings page, and toggle the Invert Image option on or off to rotate the image 180°.

Tap Video & Display. Toggle on or off the Invert Image.

Scenario 2: Enable Video Rotation in Kasa App

Step 1. On the Home page of the Kasa app, tap your camera model card to go to the live view page. Then tap the icon in the top right corner to enter the Device Settings page.

Tap the camera model card on Kasa app Home page. Tap the settings icon in the top right corner.

Step 2. Tap Video Rotation on the device settings page, and select the Normal or Upside Down option to rotate the image 180°.

Select Video Rotation in camera device settings page. Enable Upside Down.

Get to know more details of each function and configuration, please go to download center to download the manual of your product.