How to improve video clarity and quality of Tapo Camera

TC34, TC40, TC40GW, TC41, TC42, TC43, TC46, TC47, TC53, TC55, TC60, TC65, TC70, TC71, TC72, TC72P2, TC73, TC74, TC80, TC80 KIT, TC82, TC82 KIT, TC85, TC85 KIT, TC90 KIT, TC92 KIT, TCB72, TCB82, TCW61, Tapo C100, Tapo C101, Tapo C110, Tapo C110P2, Tapo C110P4, Tapo C111, Tapo C120, Tapo C125, Tapo C200, Tapo C200C, Tapo C200P2, Tapo C201, Tapo C202, Tapo C210, Tapo C210P2, Tapo C211, Tapo C212, Tapo C21A, Tapo C220, Tapo C222, Tapo C225, Tapo C230, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C400, Tapo C400S2, Tapo C402, Tapo C402 KIT, Tapo C403, Tapo C403 KIT, Tapo C410, Tapo C410 KIT, Tapo C420, Tapo C420S1, Tapo C420S2, Tapo C420S4, Tapo C425, Tapo C425 KIT, Tapo C460 KIT, Tapo C465, Tapo C500, Tapo C501GW, Tapo C510W, Tapo C51A, Tapo C520WS, Tapo C52A, Tapo C530WS, Tapo C545D, Tapo C660 KIT, Tapo C675D KIT, Tapo C720, Tapo C840

09-26-2025 172

Недавние обновления могли расширить доступ к функциям, обсуждаемым в этом разделе часто задаваемых вопросов. Посетите страницу поддержки вашего продукта, выберите подходящую версию аппаратного обеспечения для вашего устройства и проверьте раздел «Техническое описание» или «Прошивка», чтобы узнать о последних улучшениях, добавленных в ваш продукт. Обратите внимание, что доступность продукта зависит от региона, и некоторые модели могут быть недоступны в вашем регионе.

Introduction

The quality of your camera's video can be affected by several factors, including device settings, environmental conditions, and network connectivity. If the video quality is not meeting your expectations, there are several checks and adjustments you can perform to enhance it.

This guide will walk you through key factors that may affect video quality, helping you optimize your camera's performance to achieve a smooth visual experience.

Troubleshooting

Step 1. Checking Tapo Camera settings

The following settings may affect the video quality of your Tapo Camera. It is recommended to choose the appropriate settings based on your usage scenario.

Video Quality/Resolution: Ensure the camera's video quality/resolution is set to the highest option. You can usually find this setting on the camera's Live View page in Tapo app, or in the camera's Device Settings > Video & Display > Video Quality page. Ensure the resolution is set to the highest value available (e.g., 2K or 4K); generally, a higher resolution yields clearer images.
Frame Rate: Only some camera models support this option. Go to the Tapo app > camera's Device Settings > Video & Display > Frame Rate to check if the appropriate frame rate is selected. If the camera's frame rate is adjustable and your network bandwidth is sufficient, it is recommended to set a higher frame rate for smoother video.
Image Style and Brightness: Only some camera models support this option. In the Tapo app, navigate to the camera's Device Settings > Video & Display > Image Settings to adjust the Image Style and Brightness. Choose an image style and brightness level that suits your preferences.
Image Enhancement Related Features: Only some camera models support this option. In the Tapo app, navigate to the camera's Device Settings > Video & Display page to check if the HDR or Auto Exposure features are enabled, ensuring you capture well-balanced images based on the scene’s lighting conditions.

Step 2. Checking the working environment of Tapo Camera

The working environment of the camera can impact its video quality. You can check the camera's working environment from the following aspects:

Lighting Conditions: Ensure that the camera is installed in an area with sufficient lighting. Backlighting, low light, or strong glare can all affect image quality. Adjust the camera angle or add supplementary lighting to ensure the camera operates in a well-lit environment.
Ensure the camera lens is clean: Check if the lens is free from smudges or fog. It's essential to keep the lens surface clean, especially for outdoor use, as dust or rain can cause the camera's lens to become foggy or unclear.
Installation Position: Ensure the camera is installed in an appropriate location. If the camera is too far from the target or positioned at an awkward angle (too high or too low), it may result in blurry images.

Step 3. Checking the network status of Tapo Camera

An unstable network connection can result in video compression or lag, which affects video clarity. You can check and improve the camera’s stability through the following aspects:

Wi-Fi Signal Strength: Ensure that the camera is receiving a strong Wi-Fi signal. In the Tapo app, navigate to the camera's Device Settings > Device Info page and click on the Wi-Fi icon to view the RSSI value. If the RSSI value is below -60 dBm, it indicates a weak Wi-Fi signal. Consider moving the camera closer to the router for better connectivity.
Router Stability and Speed: Verify that the Wi-Fi router is stable and provides good speed. If the primary Wi-Fi network is unstable, consider connecting the camera to a different Wi-Fi network.
Improve Network Stability: You can refer to How to check and improve the network connection stability of Tapo&Kasa smart devices to check and improve network stability.

Step 4. Checking the Camera's firmware and Tapo app versions

Ensure that both the Tapo camera firmware and the Tapo app are up to date. Some video quality optimization features may only be supported in the latest versions.

Refer to How to update the firmware of the Tapo&Kasa devices on the Tapo App to update the camera to the latest firmware.
Go to Google Play or App Store to download and install the latest Tapo app.