All FAQ

• How to reset my Tapo camera
  12-27-2019

  140,486
• What should I do if I cannot control my Tapo smart devices (smart plug, smart camera, smart lighting)?
  12-27-2019

  30,853
• What should I do if my Tapo smart devices (smart plug, smart lighting) keeps losing connection or going Offline?
  12-27-2019

  38,714
• What to do if firmware update of my Tapo smart devices (smart plug, smart camera, smart lighting) failed?
  12-27-2019

  28,733
• How to share your Tapo smart devices (smart plug, smart camera, smart lighting) with your families
  12-27-2019

  104,703
• How to unbind the account (TP-Link ID) with Tapo smart devices (smart plug, smart camera, smart bulb) in Tapo app
  12-27-2019

  35,393
• How to re-register the Tapo camera to another account (TP-Link ID)
  12-27-2019

  27,400
• What should I do if I cannot make Tapo smart devices (smart plug, smart camera, smart lighting) work with Alexa or Google Home
  10-30-2019

  33,816
• What if I fail to sign up or activate the TP-Link ID?
  01-17-2017

  40,329
• Why does TP-Link require my email address?
  01-17-2017

  51,572