All FAQ

• What can I do if I forget my password of the cloud account (Tapo smart plug, smart camera, smart bulb)
  03-06-2020

  5,767
• What can I do if the Tapo app is not working properly (smart plug, smart camera, smart bulb)?
  03-06-2020

  4,779
• How to create an automation or a shortcut of my Tapo device (smart bulb, smart plug, smart camera)
  03-06-2020

  4,720
• What should I do if I cannot make Tapo smart devices (smart plug, smart camera, smart bulb) work with Alexa or Google Home
  03-06-2020

  6,299
• What should I do if I don’t receive the email when I register cloud account or reset my password
  03-06-2020

  50,985
• How can I change the device name, device icon and location in Tapo app for my smart devices (smart plug, smart camera, smart bulb)?
  01-20-2020

  10,748
• How can I connect my Tapo camera to a NAS
  01-07-2020

  60,408
• What should I do if the SD card doesn’t work properly on my camera?
  01-07-2020

  35,724
• What should I do if I can't view the Tapo camera?
  01-01-2020

  17,212
• What should I do if I fail to configure Tapo Camera?
  01-01-2020

  17,460