How to receive critical alerts from Tapo app

Tapo C840

01-06-2026 200

Es posible que las actualizaciones recientes hayan ampliado el acceso a las funciones descritas en estas preguntas frecuentes. Visita la página de soporte de tu producto, selecciona la versión de hardware correcta de tu dispositivo y consulta la hoja de datos (Datasheet) o la sección de firmware para ver las últimas mejoras añadidas a tu producto. Ten en cuenta que la disponibilidad de los productos varía según la región y es posible que algunos modelos no estén disponibles en tu zona.

Introduction

Critical alerts appear on the Lock Screen and play a sound, even if a Focus is on or your phone is muted. This article provides step-by-step instructions for setting Tapo’s notification type to Critical for detection events, allowing interruptions when your phone is in Do Not Disturb mode.

Requirement

Make sure you have set up your baby camera successfully. If you haven’t, set up your Tapo camera first.

Configuration

You can follow the steps below to set Tapo’s notification type.

Step 1. In the app, tap the device card and then the gear icon to enter the settings page.

The location “device card” in the app. The location “gear icon” in the app.

Step 2. Tap Notifications and then Activity Type.

The location “Notifications” on the settings page. The location “Activity Type” on the Notifications page.

Step 3. On the Activity Type page, tap the current notification type; the type list will appear.

The way to find the notification type list.

Step 4. Select Critical to display a reminder at the top of the page.

For the iOS: Tap Go to Settings and then Notifications. Toggle to enable Critical Alerts.

The location “Go to Settings” on the Activity Type page. The location “Notifications” for the Tapo app. The location “Critical Alerts” on the Notifications page.

For the Android: Tap Go to Settings and toggle to enable Allow interruptions or add the Tapo app to the allowed list on your Android phone.

The location “Go to Settings” on the Activity Type page. The location “Allow interruptions” on the Do Not Disturb page.

Step 5. After adding Tapo to the allowed list on your phone, you can change the notification type for more detection events directly.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.