Introduction to Tapo Device Sharing 2.0

TD20, TD21, TD23, TD25, TDB21, TL13E, TP11, TP15, Tapo A100, Tapo A200, Tapo A201, Tapo A202, Tapo C100, Tapo C101, Tapo C103, Tapo C104, Tapo C110, Tapo C110P2, Tapo C110P4, Tapo C111, Tapo C113, Tapo C120, Tapo C125, Tapo C200, Tapo C200C, Tapo C200P2, Tapo C201, Tapo C202, Tapo C206, Tapo C207, Tapo C210, Tapo C210P2, Tapo C211, Tapo C212, Tapo C216, Tapo C217, Tapo C21A, Tapo C220, Tapo C222, Tapo C225, Tapo C230, Tapo C236, Tapo C245D, Tapo C246D, Tapo C250, Tapo C260, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C400, Tapo C400 KIT, Tapo C400S2, Tapo C401, Tapo C401 KIT, Tapo C402, Tapo C402 KIT, Tapo C403, Tapo C403 KIT, Tapo C410, Tapo C410 KIT, Tapo C411, Tapo C411 KIT, Tapo C420, Tapo C420S1, Tapo C420S2, Tapo C420S4, Tapo C425, Tapo C425 KIT, Tapo C460, Tapo C460 KIT, Tapo C465, Tapo C500, Tapo C501GW, Tapo C510W, Tapo C51A, Tapo C520WS, Tapo C52A, Tapo C530WS, Tapo C545D, Tapo C560WS, Tapo C575D, Tapo C610 KIT, Tapo C615F KIT, Tapo C615G KIT, Tapo C630 KIT, Tapo C645D KIT, Tapo C660 KIT, Tapo C665G KIT, Tapo C668B KIT, Tapo C675D KIT, Tapo C710, Tapo C720, Tapo C840, Tapo CA510, Tapo D130, Tapo D205, Tapo D210, Tapo D225, Tapo D230S1, Tapo D235, Tapo DL100, Tapo DL105, Tapo DL110, Tapo H100, Tapo H110, Tapo H200, Tapo H500, Tapo L430C, Tapo L430P, Tapo L510B, Tapo L510E, Tapo L520E, Tapo L530B, Tapo L530BA, Tapo L530E, Tapo L530EA, Tapo L531E, Tapo L535B, Tapo L535E, Tapo L536E, Tapo L550, Tapo L550E, Tapo L610, Tapo L630, Tapo L730-4, Tapo L730-4 KIT, Tapo L730-6, Tapo L730-6 KIT, Tapo L900-10, Tapo L900-20, Tapo L900-5, Tapo L901-6, Tapo L920-10, Tapo L920-5, Tapo L930-10, Tapo L930-5, Tapo P100, Tapo P100M, Tapo P105, Tapo P105A, Tapo P110, Tapo P110M, Tapo P115, Tapo P115M, Tapo P116M, Tapo P125, Tapo P125M, Tapo P135 KIT, Tapo P210M, Tapo P300, Tapo P304M, Tapo P306, Tapo P316M, Tapo P400M, Tapo P410M, Tapo P430M, Tapo RV10, Tapo RV10 Lite, Tapo RV10 Plus, Tapo RV20, Tapo RV20 Max, Tapo RV20 Max Plus, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV20 Plus, Tapo RV30, Tapo RV30 Max, Tapo RV30 Max Plus, Tapo RV30 Plus, Tapo RV30C, Tapo RV30C Mop, Tapo RV30C Plus, Tapo RV50 AI Omni, Tapo RV50 Omni, Tapo RV50 Pro Omni, Tapo RVA100, Tapo RVA101, Tapo RVA102, Tapo RVA103, Tapo RVA104, Tapo RVA105, Tapo RVA110, Tapo RVA200, Tapo RVA202, Tapo RVA210, Tapo RVA300, Tapo RVA301, Tapo RVA310, Tapo RVA400, Tapo RVA410, Tapo RVA411, Tapo RVA450, Tapo RVA500, Tapo RVA520, Tapo S110E, Tapo S112, Tapo S200B, Tapo S200D, Tapo S210, Tapo S220, Tapo S225, Tapo S310D, Tapo S500, Tapo S500D, Tapo S505, Tapo S505D, Tapo S505D KIT, Tapo S515, Tapo S515D KIT, Tapo S535, Tapo S535D, Tapo T100, Tapo T110, Tapo T150, Tapo T30 KIT, Tapo T300, Tapo T31 KIT, Tapo T310, Tapo T315

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Nedávné aktualizace mohou rozšířit přístup k funkcím popsaným v tomto FAQ. Navštivte stránku podpory vašeho produktu, vyberte správnou verzi hardwaru pro vaše zařízení a podívejte se do datasheetu nebo do sekce firmwaru, kde najdete nejnovější vylepšení přidaná do vašeho produktu. Upozorňujeme, že dostupnost produktů se liší podle regionu a některé modely nemusí být ve vašem regionu dostupné.

Part 1: Permission Tiers — The Basics

Q1: What changed from the old sharing system?

A1: Device Sharing 1.0 was binary — you either shared a device with someone or you didn't. Everyone who received a share had the same level of access (roughly equivalent to what is now called Basic). With Device Sharing 2.0, owners can now choose from three permission tiers:

Tier	Who it’s for	What they can do
Live View Only	Babysitters, guests, neighbours	Live view, capture, and record only. No controls, no settings. Camera products only.
Basic	Family / regular users	Live view, camera capture, record, volume, call, Tapo Care cloud playback. No device settings access. Mirrors Device Sharing 1.0 behavior.
Advanced (Admin)	Trusted household members	Full device access: live view, settings, playback, SD card management, and firmware updates. Cannot reshare or remove devices.

Note: Live View Only is only available for devices with a live video feed (cameras, doorbells, baby monitors). Smart plugs, lights, sensors, and door locks use Advanced or Basic only.

Q2: What can a user NOT do, even with Advanced permission?

A2: To protect the owner's home configuration, even Advanced (Admin) shared users cannot:

Re-share a device with additional users
Remove a device from the owner's home
Purchase, cancel, or manage TapoCare subscriptions
Change device ownership
Reset the device to factory settings

Q3: Can a user mix Home-level and Device-level sharing at different permission tiers?

A3: Sharing is scoped to either the Entire home (with Advanced or Basic), or Individual devices (with Advanced, Basic, or Live View Only for camera products).

You cannot grant a user Basic home access and then separately upgrade one specific device to Advanced. If a user is added via home sharing and some devices were previously shared with them individually, home sharing takes precedence, overriding the device-level shares.

Q4: What happens when a shared home has a mix of device types?

A4: Permission tiers apply uniformly across all shared devices in a home share. Non-camera products (plugs, lights, sensors, locks) do not have a Live View Only tier — they operate under Advanced or Basic only. The app will not display Live View Only as an option when sharing via the Home method.

Part 2: Migration & App Version Compatibility

Q1: A user has updated to the new app, but their shared family members are still on the old version. What happens?

A1: The system handles cross-version sharing gracefully. Here's the matrix:


Owner APP	Recipient APP	Result
Old	Old	Works exactly as before (Device Sharing 1.0). No change.
Old	New	Recipient sees the share labelled as Basic in the new UI. Functionally identical to Device Sharing 1.0.
New	Old	The owner sends an Advanced or Live View Only share — the old app recipient sees it, but it behaves like Basic. An in-app banner on the old app reads: "User B is on an older version of the app and will only receive Basic device access. Ask them to update."
New	New	Full Device Sharing 2.0 experience. Correct permission tier is respected end-to-end.

Q2: Did existing shares get migrated automatically?

A2: Yes. All existing Device Sharing 1.0 shares are automatically interpreted as Basic permissions in the new system. Users do not need to re-share their devices. No data was lost. If a user wants to upgrade an existing share to Advanced, they can edit the sharing settings and change the permission level.

Q3: A user on an old app received a Home Share from a new app user. Why do they only see individual devices, not a "home"?

A3: The older app has no concept of "home" in sharing — it only understands individual device shares. When a Home share is sent from a new app to an old app, the recipient will see each device listed individually (all at the Basic level). This is expected behaviour. The recipient will see a banner prompting them to update their app to get the full Home sharing experience.

Part 3: Notifications

Q1: Do shared users receive push notifications?

A1: Yes. Both Advanced and Basic shared users receive push notifications for the devices they have access to. Notification preferences (on/off, type, cooldown) are managed locally by each user through their app. These are per-user settings stored device-side — the owner's preferences do not override the shared user's settings.

Live View Only users do not receive push notifications (no access to configuration).

Q2: What happens if the owner has a TapoCare AI subscription — do shared users get AI push events (facial recognition, smart alerts)?

A2: Yes — with an important distinction:

Basic and Advanced shared users will receive AI-generated push events (e.g., facial recognition alerts, AI motion events) passively, as long as the device owner holds an active TapoCare AI subscription.
However, Basic shared users cannot configure AI detection settings. They receive the alerts but cannot edit the triggers.
Advanced shared users can both receive and configure AI detection.

Part 4: TapoCare & Subscriptions

Q1: Can a shared user access cloud-recorded video?

A1:

Basic and Advanced shared users can access Tapo Care cloud video playback as long as the owner has an active TapoCare subscription.
Shared users cannot purchase, cancel, modify, or manage TapoCare subscriptions — that is owner-only.
Shared users cannot delete cloud videos unless they have Advanced permission.

Q2: Will a Basic shared user see TapoCare upsell prompts or free trial offers?

A2: No. Subscription management features (including trial prompts) are not surfaced to shared users. These remain owner-only.

Part 5: Device-Specific Edge Cases

Q1: How does sharing work for smart hubs with linked cameras?

A1: Hub-camera sharing requires both to be shared for the shared user to access camera playback:

Hub Shared?	Camera Permission	Playback Access?
No	Live View Only	No
No	Basic or Advanced	No
Yes (Basic/Adv)	Basic or Advanced	Yes

Q2: What about door locks — how does sharing work?

A2: Door locks support Advanced and Basic permissions (no Live View Only — there is no video feed).

Basic shared users can lock/unlock and view lock status.
Access time for door lock sharing defaults to all-day if not explicitly set by the owner.

Part 6: Privacy & Security

Q1: How long does a sharing invite link stay active?

A1: Invite links expire after 24 hours. The owner will receive an in-app notification that the link has expired (visible in the In-App Notification Center). If the invite expires, the owner simply needs to resend the invite.

Q2: Can the owner revoke access at any time?

A2: Yes. The device owner can remove a shared user at any time from their sharing management screen. Access is revoked immediately upon removal.

Q3: Can a shared user see other shared users on the same device?

A3: No. Shared users only see their own access. Only the device owner can view the full list of people who have been shared on the device.