How to troubleshoot if Tapo robot vacuum reports "Sunction Fan Error"

Tapo RV10, Tapo RV10 Lite, Tapo RV10 Plus, Tapo RV20, Tapo RV20 Max, Tapo RV20 Max Plus, Tapo RV20 Mop, Tapo RV20 Mop Plus, Tapo RV20 Plus, Tapo RV30, Tapo RV30 Max, Tapo RV30 Max Plus, Tapo RV30 Plus, Tapo RV30C, Tapo RV30C Mop, Tapo RV30C Plus, Tapo RV50 Pro Omni, Tapo RVA100, Tapo RVA101, Tapo RVA102, Tapo RVA103, Tapo RVA200, Tapo RVA300, Tapo RVA400

10-13-2022 104,477

Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.

Introduction

The suction fan is the main clean component of the Robot Vacuum. Its main function is to suck garbage into the dustbin, and there are 4 adjustable suction powers Quiet, Standard, Turbo, and Max.

If the suction fan of your Robot Vacuum reports errors, you may try the following troubleshooting steps:

Troubleshooting

Step 1. Reduce the vacuum power.

Display the vacuum power at different level.

Step 2. Manually reboot the robot vacuum.

For Tapo RV50/RV30 Max/RV20 Max Series, press and hold the power button for 3 seconds to power on/off the robot vacuum.
For Tapo RV10/20/30 Series, reboot the robot vacuum with its slide ON/OFF button.

Display the power button for RV20 Max and RV30 Max series, which locates at the top of the vacuum panel.

If the issue still persists, please Contact Support.