What should I do if the video image is upside down on my Tapo or Kasa Camera?

TC40, TC40GW, TC41, TC43, TC46, TC55, TC60, TC65, TC70, TC90G KIT, TCA41, Tapo C100, Tapo C101, Tapo C103, Tapo C104, Tapo C200, Tapo C200C, Tapo C200P2, Tapo C206, Tapo C207, Tapo C210, Tapo C212, Tapo C216, Tapo C222, Tapo C310, Tapo C310P2, Tapo C320WS, Tapo C325WB, Tapo C500, Tapo C501GW, Tapo C510W, Tapo C520WS, Tapo C52A, Tapo C530WS, Tapo C560WS, Tapo C615G KIT, Tapo C720

01-07-2020 445,435

Nedávné aktualizace mohou rozšířit přístup k funkcím popsaným v tomto FAQ. Navštivte stránku podpory vašeho produktu, vyberte správnou verzi hardwaru pro vaše zařízení a podívejte se do datasheetu nebo do sekce firmwaru, kde najdete nejnovější vylepšení přidaná do vašeho produktu. Upozorňujeme, že dostupnost produktů se liší podle regionu a některé modely nemusí být ve vašem regionu dostupné.

Introduction

Tapo & Kasa cameras support the Invert Image function. If the camera video image appears upside down in the Tapo or Kasa app, enable Invert Image or Video Rotation to correct it.

Note: To ensure proper operation, install the battery camera in an upright position. Do not mount it upside down, as this may impair the PIR sensor’s performance and increase the risk of water entering the charging port. For this reason, Invert Image is not supported for battery cameras.

Configuration

Scenario 1: Enable Invert Image in Tapo App

Step 1. On the Home page of the Tapo app, tap your camera model card to go to the live view page. Then tap the icon in the top right corner to enter the Device Settings page.

Tap the camera model card on Tapo App Home tab to enter camera live view page. Tap the gear icon in the top right corner to enter device settings page.

Step 2. Tap Video & Display on the device settings page, and toggle the Invert Image option on or off to rotate the image 180°.

Tap Video & Display. Toggle on or off the Invert Image.

Scenario 2: Enable Video Rotation in Kasa App

Step 1. On the Home page of the Kasa app, tap your camera model card to go to the live view page. Then tap the icon in the top right corner to enter the Device Settings page.

Tap the camera model card on Kasa app Home page. Tap the settings icon in the top right corner.

Step 2. Tap Video Rotation on the device settings page, and select the Normal or Upside Down option to rotate the image 180°.

Select Video Rotation in camera device settings page. Enable Upside Down.

Get to know more details of each function and configuration, please go to download center to download the manual of your product.